Intersections between marketing capabilities, strategic orientation, and the degree of internationalization in Brazilian multinational companies
DOI:
https://doi.org/10.18568/internext.v19i3.764Keywords:
Strategy, International business, Marketing capabilities, Emerging markets multinationalsAbstract
This study was designed to verify if the domain of certain marketing capabilities and the predominant strategic orientation influences Brazilian multinational companies' internationalization degree. After analyzing 69 Brazilian MNCs, we identified four MNCs that belong to the B2C (business-to-consumer) market, since they sell directly to consumers and have marketing activities targeted to the final consumer. The MNCs are: Alpargatas S.A., Arezzo&Co, Cia. Hering, and Natura &Co Holding S.A. Data were collected by desk research by analyzing companies’ public documents and reports. Subsequently, we conducted content analysis to synthesize the main findings. Through analysis, it was found that marketing capabilities act as a driver in the creation of strategies to improve performance in the domestic and foreign markets.
Downloads
References
Ali, S., Li, G., & Latif, Y. (2020). Unleashing the importance of creativity, experience and intellectual capital in the adaptation of export marketing strategy and competitive position. PLoS One, 15(11), 0241670. https://doi.org/10.1371/journal.pone.0241670
Alpargatas (2021). Relação com Investidores. Retrieved from https://ri.alpargatas.com.br/
Arezzo&Co (2021). Relatório Anual Arezzo&Co 2020. Retrieved from https://api.mziq.com/mzfilemanager/v2/d/3bfae074-fd9b-4484-b9aa-24496571c987/45ce335f-89c3-b197-34e6-071851246cd2?origin=1
Bardin, L. (2004). Análise de Conteúdo. Presses Universitaires de France. https://doi.org/10.3917/puf.bard.2013.01
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
Bausch, M., Barmeyer, C., & Mayrhofer, U. (2022). Facilitating factors in the cross-cultural transfer of management practices: The case of a German multinational in Brazil. International Business Review, 31(2), 101921. https://doi.org/10.1016/j.ibusrev.2021.101921
Boldrini, P. E. H., Kogut, C. S., & Cotta de Mello, R. (2024). Internationalization of Emerging Market Multinationals: a Conversation Between the Uppsala Model and the Springboard Perspective. Internext, 19(1), 1-15. https://doi.org/10.18568/internext.v19i1.716
Cantoni, A. D., Arruda, J. F. de, Pereira, G. M., & Santos, R. dos (2019). International marketing strategies adopted in the franchise internationalization process: A multiple case study in the apparel industry. Brazilian Journal of Marketing, 18(2), 19-53. https://doi.org/10.5585/remark.v18i2.3667
Chang, H.-H. S., Knight, G., & Fong, C.-M. (2024). Marketing Capabilities, Strategy, and Performance in International Small- and Medium-Sized Enterprises. Journal of International Marketing, 0(0). https://doi.org/10.1177/1069031X231221804
Cia Hering (2019). Relatório Anual Cia Hering - 2019. Retrieved from https://api.mziq.com/mzfilemanager/v2/d/5532dc5b-7c76-4c5e-bb49-01cf77b7dac1/4f073d49-2e29-01c0-3fc1-8f4a08baca71?origin=1
Cia Hering (2021). Modelo de Negócios. Retrieved from https://ri.ciahering.com.br/cia-hering/modelo-de-negocios/
Costa, T. C., Ferreira, M. P., Cunha, J. A. C., & Pinto, C. F. (2020). Como as capacidades de marketing determinam a escolha dos modos de entrada no estrangeiro e a seleção dos países de destino. Internext, 15(1), 53-70. https://doi.org/10.18568/internext.v15i1.531
Day, G. S. (1994). The capabilities of market-driven companies. Journal of Marketing, 58(4), 37-52. https://doi.org/10.2307/1251915
Fagundes, M. C., de Oliveira Junior, M. M., da Silva, W. C., & de Freitas, E. (2018). Review of International Business Drivers of international performance of Brazilian technology-based firms. Internext, 13(1).
Falahat, M., Ramayah, T., Soto-Acosta, P., & Lee, Y. Y. (2020). SMEs internationalization: The role of product innovation, market intelligence, pricing and marketing communication capabilities as drivers of SMEs’ international performance. Technological Forecasting and Social Change, 152, 119908. https://doi.org/10.1016/j.techfore.2020.119908
Fleury, M. T. L., & Fleury, A. (2016). O desenvolvimento das multinacionais brasileiras no cenário global. GV Executivo, 15(1), 34-37. https://doi.org/10.12660/gvexec.v15n1.2016.61491
Floriani, D. E. (2010). O grau de internacionalização, as competências e o desempenho da PME Brasileira (Tese de Doutorado em Administração). Universidade de São Paulo.
Fundação Dom Cabral (2018). Trajetórias de Internacionalização das Empresas Brasileiras (13ª ed.). Fundação Dom Cabral.
Gammeltoft, P., & Panibratov, A. (2024). Emerging market multinationals and the politics of internationalization. International Business Review, 33(3), 102278. https://doi.org/10.1016/j.ibusrev.2024.102278
Gotteland, D., Shock, J., & Sarin, S. (2020). Strategic orientations, marketing proactivity and firm market performance. Industrial Marketing Management, 91, 610-620. https://doi.org/10.1016/j.indmarman.2020.03.012
Gregory, G. D., Ngo, L. V., & Karavdic, M. (2017). Developing e-commerce marketing capabilities and efficiencies for enhanced performance in business-to-business export ventures. Industrial Marketing Management, 78, 146-157. https://doi.org/10.1016/j.indmarman.2017.03.002
Hagen, B., Zucchella, A., Cerchiello, P., & De Giovanni, N. (2012). International strategy and performance-Clustering strategic types of SMEs. International Business Review, 21(3), 369-382. https://doi.org/10.1016/j.ibusrev.2011.04.002
Hahn, I. S., Scherer, F. L., & Lebioda, L. (2023). Social Responsibility and Businesses at the Base of the Pyramid in Brazilian Multinational Companies: Intersection in a Meso-level Perspective. Brazilian Business Review, 21(3). Retrieved from https://bbronline.com.br/index.php/bbr/article/view/765
Han, W., Zhou, Y., & Lu, R. (2022). Strategic orientation, business model innovation and corporate performance—Evidence from construction industry. Frontiers in Psychology, 13, 971654. https://doi.org/10.3389/fpsyg.2022.971654
Hawrysz, L. (2020). Strategic orientation and effects of e-administration: Findings from the miles and snow framework. Administrative Sciences, 10(2), 35. https://doi.org/10.3390/admsci10020035
Hoque, M. T., Nath, P., Ahammad, M. F., Tzokas, N., & Yip, N. (2022). Constituents of dynamic marketing capability: Strategic fit and heterogeneity in export performance. Journal of Business Research, 144, 1007-1023. https://doi.org/10.1016/j.jbusres.2022.02.011
Ingram, T., Kraśnicka, T., Wronka-Pośpiech, M., Głód, G., & Głód, W. (2016). Relationships between miles and snow strategic types and organizational performance in Polish production companies. Central European Management Journal, 24(1), 17-45. https://doi.org/10.7206/jmba.ce.2450-7814.162
IstoÉ Dinheiro (2020). Todas as faces da alpargatas. IstoÉ Dinheiro. Retrieved from https://www.istoedinheiro.com.br/todas-as-faces-da-alpargatas/
Kaleka, A., & Morgan, N. A. (2017). How marketing capabilities and current performance drive strategic intentions in international markets. Industrial Marketing Management, 78, 108-121. https://doi.org/10.1016/j.indmarman.2017.02.001
Klein, M. A. (2023). Trade secret protection, multinational firms and international trade. International Economics, 173, 325-342. https://doi.org/10.1016/j.inteco.2023.01.007
Kotler, P. (2000) Administração de marketing: a edição do novo milênio. Prentice Hall.
Li, X., Tong, Y., Zhong, K., Xu, G., & Zhao, W. (2024). Geopolitical risk and foreign subsidiary performance of emerging market multinationals. Journal of Multinational Financial Management, 72, 100836. https://doi.org/10.1016/j.mulfin.2024.100836
Martin, S. L., & Javalgi, R. R. G. (2016). Entrepreneurial orientation, marketing capabilities and performance: The moderating role of competitive intensity on Latin American international new ventures. Journal of Business Research, 69(6), 2040-2051. https://doi.org/10.1016/j.jbusres.2015.10.149
Mazé, D., Alcaraz, J., & Buitrago, R. E. (2024). Emerging market multinationals’ embeddedness in Global South countries: an empirical study of Chinese MNEs in Peru. Critical Perspectives on International Business. https://doi.org/10.1108/cpoib-09-2023-0087
Meier, K. J., O’Toole, L. J., Boyne, G. A., & Walker, R. M. (2010). Alignment and results: Testing the interaction effects of strategy, structure, and environment from Miles and Snow. Administration and Society, 42(2), 160-192. https://doi.org/10.1177/0095399710362717
Miles, R. E., Snow, C. C., Meyer, A. D., & Coleman, H. J. (1978). Organizational Strategy, Structure, and Process. The Academy of Management Review, 3(3), 546. https://doi.org/10.5465/amr.1978.4305755
Morgan, N. A. (2019). Researching marketing capabilities: reflections from academia. Academy of Marketing Science, 9(12), 381-385. https://doi.org/10.1007/s13162-019-00158-4
Morgan, N. A., Feng, H., & Whitler, K. A. (2018). Marketing Capabilities in International Marketing. Journal of International Marketing, 26(1), 61-95. https://doi.org/10.1509/jim.17.0056
Morgan, N. A., Katsikeas, C., & Vorhies, D. (2012). Export marketing strategy implementation, export marketing capabilities, and export venture performance. Journal of the Academy of Marketing Science, 40(2), 271-289. https://doi.org/10.1007/s11747-011-0275-0
Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market orientation, marketing capabilities, and firm performance. Strategic Management Journal, 30, 909–920.
Mulyana, M., Zakaria, Z., & Mahmood, R. (2021). Desenvolvendo os componentes da orientação para o mercado para melhorar o desempenho de pequenas e médias empresas. Revista de Administração de Empresas, 61(4), 1-16. https://doi.org/10.1590/S0034-759020210404x
Natura (2019). Nada no universo existe por si só, tudo é interdependente. Retrieved from https://static.rede.natura.net/html/home/2020/br_09/relatorio-anual-2019/relatorio_anual_natura_2019.pdf Accessed on: 20 de maio de 2021.
Natura (2020). O que a gente pode fazer pelo mundo. Retrieved from https://static.rede.natura.net/html/sitecf/br/06_2021/relatorio_anual/Relatorio_Anual_Natura_GRI_2020_.pdf
Natura (2021). Nossa história. Retrieved from https://www.natura.com.br/a-natura/nossa-historia
Release Alpargatas 4T20 (2020). DFP - Demonstrações Financeiras Padronizadas. Retrieved from https://api.mziq.com/mzfilemanager/v2/d/a8ec6c13-3ef3-4e4a-9879-c684188aa2cb/1f9c1dd5-278a-4916-b8cd-dc776fa4c655?origin=1
Ribeiro, J. L., Antunes Junior, J. A. V., Silva, D. O., Silva, W. D., & Sellitto, M. A. (2022). Driving Innovation Initiatives in a Multinational Company Subsidiary: A Case Study and Conceptual Framework for Further Application. Journal of Open Innovation: Technology, Market, and Complexity, 8(4), 187. https://doi.org/10.3390/joitmc8040187
Scherer, F. L., & Mussi, C. W. (2000). Comportamento estratégico: um estudo na indústria de plásticos de Santa Catarina. Revista de Ciências da Administração, 2(4), 65-75. https://doi.org/10.5007/%25x
Stocker, F., Mascena, K. M. C., Abib, G., & Irigaray, H. A. R. (2022). Born Globals’ Risk Perception and Internationalization in Emerging Markets. Revista Brasileira de Gestão de Negócios, 24(2), 332-350. https://doi.org/10.7819/rbgn.v24i2.4171
Vorhies, D. W., & Morgan, N. A. (2003). A configuration theory assessment of marketing organization fit with business strategy and its relationship with marketing performance. Journal of Marketing, 67(1), 100-115. https://doi.org/10.1509/jmkg.67.1.100.18588
Wang, Y. S., & Hsu, T. H. (2018). Dynamic capabilities of biologics firms in the emerging business market: Perspective of dynamic capabilities evident. Industrial Marketing Management, 71, 5-18. https://doi.org/10.1016/j.indmarman.2018.04.009
Zhou, N. (2024). Emerging market multinationals’ liability of outsidership. Journal of World Business, 59(3), 101505. https://doi.org/10.1016/j.jwb.2023.101505
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Cristina Anita Cassol, Flavia Luciane Scherer, Soraya de Souza Soares, Ivanete Schneider Hahn
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
- The author(s) authorize the publication of the article in the journal;
- The author(s) ensure that the contribution is original and unpublished and is not being evaluated in other journal(s);
- The journal is not responsible for the opinions, ideas and concepts expressed in the texts because they are the sole responsibility of the author(s);
- In case an article will be approved for publication, the author will sign the term of Cession of Copyright to the journal, according to the download form.