Melo, Isotilia Costa, Paulo Nocera Alves Junior, Tatiana Kimura Kodama, Karoline Arguelho da Silva, Mirian Wawrzyniak Chimirri, e Daisy Aparecida do Nascimento Rebelatto. 2020. “B2C E-Commerce for Home Appliance in The Brazilian Market: A Cost Efficiency Investigation through a DEA-OCT Model”. Internext 15 (2):72-89. https://doi.org/10.18568/internext.v15i2.557.